Appliance technician to admit there eating money has three sunzhao - Online Low Frequency UPS
If your home appliances , be sure to repair charges when asked to obtain relevant documents maintenance staff,billige MBT Schuhe, so as not to confused when "taken for a ride." Recently, an appliance technician to admit there's "eating money" three strokes and surgery, and said this approach is not uncommon in the industry, and customers still kept in the dark,mbt schuhe, some customers still willing to meet.
Eat money in three Sunzhaohao
In appliance repair for 10 years, Mr. Zhang has to wring the industry's "food money" trick technique??
The first one is "one swallow." If the company does not repair a single number, the maintenance staff to take advantage,mbt schuhe günstig, do not return the documents as part of the company, of course, the maintenance costs of these documents also fall into their own pockets.
Second instrument is the "fight talk." Some companies have recently strengthened the management, maintenance of receipts is numbered, so that some documents disappear is not easy. Members of the response to new tactics maintenance is directly related to customer "fight talk." For example, the customer said: Originally, the collection 50, I only charge you 30 dollars, but do not write receipts. Documents on payment of back fill the "lack of maintenance of the content."
The third measure is to buy the parts. If the appliance needs to change the parts, maintenance staff will advise customers "Our company's accessories are expensive, plan vain, I'll buy out change." Pin into the poor maintenance of the natural become members.
Zhang said the third recruit the most subtle and the most difficult to verify. Manufacturers to develop accessories for larger profit margins, a number of customers that buy more cost-effective on the outside, they take the initiative to help the maintenance staff to conceal.
In order to verify if reporters were to air conditioning, television and stove manufacturers to make repair calls.
7 11 morning, air-conditioning repair workers arrived, less than a minute, adjust the tone receiver, and then said: "Well, charging 40 yuan." But did not issue receipts. Then call the manufacturer's service department. Taker said: home services required 20 dollars, 40 per check fee income that is not maintenance have received 60. Only cost 40 yuan is favorable to you.
Afternoon, television repairman arrived, in case of problems did not check before leaving not forget to come up with fees price list, said the company's fees are expensive, your home TV after, changing accessories directly to me, and I went out to buy you, buy the company to be 150, I buy them for as long as 50 on the line.
12 morning, stove manufacturers of after-sales service department to answer the phone when told: service charge of 10 Yuan to visit. Maintenance staff onsite inspection of the stove, charges 10 yuan, fill out and asked reporters signed documents. Afternoon, stove service department re-called and asked: stove is ready? How many charges? Service attitude?
Mr. Zhang said, the stove manufacturers in Chongqing, after-sales service is done by a private enterprise, re-doing a good place, so the maintenance staff difficult "to eat money."
Management up really hard
Reporter on "how to prevent maintenance workers eat money" issue,hogan vendita, many people interviewed household appliances industry, the answer surprising consensus: management will indeed be hard.
To introduce a Taiwan-funded enterprises,scarpe hogan, the company had quite a headache, put a number of measures, including: maintenance of a single number, correspond to the verification; ban customer service staff to stay in a private phone; do telephone interviews,mbt zum Verkauf, etc., but still very hard to detect. If the customer help "cover", even impossible to verify.
I am an expert from hrdups.com, while we provides the quality product, such as , ,hogan, ,and more.
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